Mental Health Care Navigator & Case Manager

Healthcare Recruiters International; Union City (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental and Vision insurance

Health insurance

Life insurance

Paid time off

Employee assistance program

Professional development assistance

Job summary

Healthcare Recruiters seeks an onsite Mental Health Specialist for our Alameda County outpatient clinics in Union City or Pleasanton. The role coordinates intake, case management, and referrals to community resources, while engaging clients to stay connected with treatment.

The position requires a Bachelor’s degree (Master’s preferred) and 3–4 years of experience in a mental health setting, with strong organizational and communication skills. Onsite, full- or part-time options available.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, Sociology, or a related field; Master's degree preferred.
• Minimum 3-4 years of experience working with individuals with serious and persistent mental illness in a mental health setting.
• Familiarity with Medi-Cal documentation, clinical charting, and reimbursement requirements.

Responsibilities

• Coordinate client intake, admissions, eligibility verification, and required documentation.
• Provide case management, advocacy, referrals, and linkage to mental health, medical, housing, and community resources.
• Build therapeutic relationships and proactively conduct outreach to clients who miss appointments or are at risk of disengaging from care.
• Coordinate services with providers, clinicians, families, case managers, hospitals, and community agencies to support continuity of care.
• Monitor client engagement and treatment goals, assist with discharge planning, and maintain accurate, timely clinical records in compliance with Medi-Cal requirements.
• Support daily clinic operations, patient flow, telehealth services, and a welcoming, organized treatment environment.
• Participate in multidisciplinary team meetings, case consultations, trainings, and quality improvement initiatives.

Skills

Case management

Client engagement

Communication skills

Organizational skills

Time management

Problem-solving

Education

Bachelor's degree in Social Work, Psychology, Counseling, or Sociology

Master's degree preferred

Job description

Healthcare Recruiters seeks an onsite Mental Health Specialist for our Alameda County outpatient clinics in Union City or Pleasanton. The role coordinates intake, case management, and referrals to community resources, while engaging clients to stay connected with treatment.

The position requires a Bachelor’s degree (Master’s preferred) and 3–4 years of experience in a mental health setting, with strong organizational and communication skills. Onsite, full- or part-time options available.