Assistant Director (Housing Options Solutions and Supports)

Broward County, Florida; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid holidays

Vacation/PTO

Tuition reimbursement

Leave benefits

Health benefits

Health Savings Account (County)

Retirement plan (FRS)

457 Deferred compensation matching

Job summary

Broward County seeks an Assistant Director for the Housing Options, Solutions and Supports (HOSS) Division to guide program design, funding oversight, and service delivery for homeless populations. You will collaborate with partners, influence policy, and support human rights protections in Broward County.

The role requires strategic leadership, a strong background in housing or social services, and the ability to navigate complex funding streams and regulatory changes to promote access to

Qualifications

• Requires a Bachelor’s degree in social sciences, public health, public administration or related field.
• Six years of progressively responsible admin experience in housing/social services, including two years of supervisory experience.

Responsibilities

• Assist in managing day-to-day operations of the HOSS Division (Housing, Operations, Human Rights).
• Oversee $50M in county/state/federal funding for the Homeless Continuum of Care.
• Develop and implement divisional policies and procedures; manage contracts and grants.
• Lead data management, performance evaluation, and quality assurance for programs.
• Represent the County on Homeless Continuum of Care and Human Rights Board activities.
• Engage with community partners, stakeholders, and outreach events.

Skills

Coordination/management

HMIS experience

Innovative solutions

Experience with homeless populations

Education

Bachelor’s degree in social sciences/public health/public administration

Job description

REQUIREMENTS AND PREFERENCES

The Broward County Board of Commissioners is seeking an Assistant Director of the Housing Options, Solutions and Supports Division (HOSS).

2026 Benefits of Broward County Employment

• Eleven (11) paid holidays each year
• Vacation (Paid Time Off) = 2 weeks per year
• Tuition Reimbursement (Up to 2K annually)
• Up to 40 hours of Job Basis Leave for eligible positions
• Paid Parental Leave
• Health Benefits
• High-Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79
• Includes a County Funded Health Savings Account of up to $2,000 Annually
• Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79
• Florida Retirement System (FRS) - Pension or Investment Plan
• 457 Deferred Compensation County matches up to $2,000 a year

The Housing Options, Solutions and Supports (HOSS) Division is seeking a dynamic, forward-thinking leader to help guide one of the region's most impactful systems of care. This is a rare opportunity to play a pivotal role in designing programs, strengthening service delivery, and overseeing significant essential funding that directly supports individuals and families experiencing homelessness.

As a key leader in our Division, you'll collaborate with community partners, influence policy, drive innovation, and ensure every person in Broward County has safe and fair access to housing and human rights protections. If you are committed to public service, energized by complex systems work, and passionate about lifting up vulnerable populations, this role offers the chance to make a meaningful and lasting difference.

General Description

Assist the Division Director in the provision of administrative and programmatic oversight of the Housing Options, Solutions and Supports Division. This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in social sciences, human services, public health or public administration.

Requires six (6) years progressively responsible administrative experience in the provision of housing and/or social services to individuals and/or families experiencing homelessness, including two (2) years of supervisory experience or closely related experience.

Special Certifications and Licenses

May be required to possess and maintain a valid Florida Class E Driver's License and be able to maintain authority to drive on County business.

Requires passing a Florida level 2 background check.

Preferences

• Coordination/management skills with public and/or multi-agency advisory boards
• 1+ year of HMIS experience
• Experience developing innovative solutions to community issues
• Recent 2+ years experience working with homeless individuals and families

SCOPE OF WORK

Duties and Responsibilities

Assists in managing the day-to-day operations of the Housing Options, Solutions and Supports (HOSS) Division, which is composed of 3 sections: Housing, Operations, and Human Rights.

Oversees the Division's fiscal operations; which includes $50 million dollars in county, state and federal funding for the Homeless Continuum of Care. Works collaboratively across teams to develop and advance funding opportunities for the Division and the Human Services Department .

Collaborates in the development of competitive solicitations to procure housing and housing support services. Assists in general procurement activities.

Assists in the development and implementation of divisional policies and procedures.

Directs and manages activities associated with quality assurance and data management for on-going evaluation of performance and outcomes attainment for Division programs, contracts and grants.

Oversees Division's Commission agenda preparation and approval, Commissioner Requests and client inquiries.

Assists the Director in the planning, implementing, and coordinating of Division programs.

Responsible for contract management and utilization.

Successfully navigates challenging and complex systems and assesses the socio-political and economic implications of new policies and regulatory changes on County services, the homeless system of care, and human rights in an effort to promote and ensure equal treatment, access, and inclusion for all persons within Broward County in a manner that fosters unity, diversity, and tolerance through quality public service.

Analyzes or identifies issues and proposes solutions, changes or updates and develops related written documentation (correspondence, memos, emails, and reports).

Directs and supervises professional and administrative staff as assigned.

Works with Director to lead the Human Rights Board efforts to prevent, reduce and end discrimination in employment, housing and public accommodations.

Oversees Human Resources matters.

When necessary, serves as the County's representative to the Homeless Continuum of Care, its subcommittees, and the Human Rights Board as well as designated community stakeholder groups.

May be required to work nights/weekends/holidays.

Attend and actively participate in outreach events to meet and educate consumers, constituents, and community partners on HOSS-D services and to provide critical services to persons experiencing homelessness during cold and hot weather events. The responsibility to assist at cold and hot weather events is separate and in addition to the responsibilities associated with the County-wide Emergency Responsibilities.

Performs related work as assigned.

Competencies

• Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals. Ensures that the team understands and discusses relevant industry changes. Gives strong messages about how people's efforts make a difference to the broader organization.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems.
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. Provides guidance so that others understand the needs of different stakeholders and can balance them appropriately. Makes sure people understand and adhere to ethical standards when working with stakeholders; models and ensures cross-cultural sensitivity.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Is a strong big-picture thinker; makes frequent, clear references to the organization's vision and strategy and the efforts required to drive them forward. Effectively integrates long-term opportunities and challenges with day-to-day activities.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
• Ensures Accountability: Holds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Builds Networks: Effectively builds formal and informal relationship networks inside and outside the organization. Engages with a wide network, across many functions, disciplines, and business units, to add value to organizational efforts. Leverages a wide network to provide insight and influence outcomes.
• Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Connects with others on team projects and leverages their strengths and knowledge to deliver the best possible results. Champions the decisions of the team and operates in a way that builds team spirit.
• Organizational Savvy: Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. Appreciates the main elements of the organizational culture and politics; gives others advice on how to operate effectively. Brings initiatives to the attention of those who can act as champions and advocates.
• Persuades: Uses compelling arguments to gain the support and commitment of others. Convinces others through a variety of means and methods of persuasion, including well-reasoned rationale. Recognizes when compromise is necessary and shifts approach to accommodate others.
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves sitting and skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email [e-mail] to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.