Mental & Behavioral Health Care Navigator — Family Support

Children's Wisconsin; West Allis (WI); Hybrid; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Children's Wisconsin is seeking a Care Navigator in Mental and Behavioral Health to coordinate services for families and connect them with appropriate care and community resources. The role partners with behavioral health providers and medical social workers to ensure follow-up and effective care coordination.

The position requires a Bachelor's degree in a relevant field and at least two years of related experience, with strong communication and cultural competence.

Qualifikationen

• Bachelor's degree in social work, psychology, public health, healthcare administration or human services.
• Two years of experience in a related field with emphasis on mental health, community resources and customer service.
• Ability to navigate and coordinate multiple services, and to communicate professionally with families and medical staff.
• Knowledge of available community resources and cultural competence.
• Ability to work independently and in a team in a fast-paced environment.

Aufgaben

• Provide support and coordination of mental health services and social determinants of health needs for families.
• Link families to next level of care, including behavioral health facilities or community resources.
• Collaborate with mental and behavioral health providers, medical social workers and physicians to ensure follow-up.
• Maintain clear, compassionate communication with patients, families, and clinic staff.

Kenntnisse

Communication skills

Coordination

Multitasking

Professional collaboration

Cultural competence

Independent and team work

Problem solving

Ausbildung

Bachelor's degree (social work, psychology, public health, healthcare administration or human services)

Tools

Microsoft Word

Excel

Jobbeschreibung

Children's Wisconsin is seeking a Care Navigator in Mental and Behavioral Health to coordinate services for families and connect them with appropriate care and community resources. The role partners with behavioral health providers and medical social workers to ensure follow-up and effective care coordination.

The position requires a Bachelor's degree in a relevant field and at least two years of related experience, with strong communication and cultural competence.