Men's Fashion Sales Associate — Elevate Customer Experience

Unsubscribed; San Jose (CA); Hybrid; USD 25,000 - 34,000; Part time

Job summary

Todd Snyder is seeking a Sales Associate at Santana Row, San Jose, to deliver an exceptional customer experience and drive daily sales. This role requires brand loyalty knowledge, efficient service, and teamwork in a fast-paced environment.

Responsibilities include processing sales, restocking, maintaining store standards, and promoting extended brand channels. The position is part-time with flexible evenings and weekends, offering opportunities to grow within a dynamic menswear brand.

Qualifications

• Excellent communication skills with customers and team.
• Ability to work in a fast-paced retail environment.
• Comfort with technology and POS systems.

Responsibilities

• Deliver exceptional customer service to drive sales.
• Promote loyalty programs and inform customers of benefits.
• Utilize tools to provide product knowledge and engagement.
• Support colleagues and share knowledge to assist in customer interactions.
• Suggest looks and trends based on customer style.
• Introduce customers to additional brand channels.
• Process register sales quickly and accurately.
• Restock and label merchandise, maintain store presentation.
• Handle shipments, floorsets, markdowns and replenishment SOPs.
• Resolve customer concerns in line with policy and escalate when needed.
• Follow all company policies and procedures.

Skills

Strong verbal communication

Team collaboration

Customer service mindset

Tech proficient

Job description

Todd Snyder is seeking a Sales Associate at Santana Row, San Jose, to deliver an exceptional customer experience and drive daily sales. This role requires brand loyalty knowledge, efficient service, and teamwork in a fast-paced environment.

Responsibilities include processing sales, restocking, maintaining store standards, and promoting extended brand channels. The position is part-time with flexible evenings and weekends, offering opportunities to grow within a dynamic menswear brand.