Memory Care Director

Bay-Harbor-Post-Acute-Healthcare-Center; Salisbury (MD); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Life insurance

EAP resources

Job summary

Bay Harbor Post Acute and Healthcare Center is seeking a Memory Care Director who is a Maryland-licensed LPN. The role focuses on coordinating care for residents with dementia, supervising staff, and ensuring high-quality resident experiences.

The position is full-time with a day shift, offering competitive hourly pay and benefits. Responsibilities include coordinating admissions, collaborating with interdisciplinary teams, and maintaining compliant documentation.

Qualifications

• Must be a Maryland-licensed LPN.
• Experience in Skilled Nursing/rehabilitation settings preferred.
• Excellent communication, customer service, and interpersonal skills.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Serve as primary contact for residents and families on memory care unit; provide education and address concerns.
• Collaborate with nursing, therapy, social services, admissions, dietary, and other teams to meet resident needs.
• Assist with admission and discharge planning and follow-up coordination.
• Facilitate communication among residents, families, physicians, and team members for continuity of care.
• Conduct satisfaction rounds and help resolve concerns promptly and professionally.
• Support care conferences and interdisciplinary meetings to advocate for resident-centered care.
• Maintain accurate documentation and ensure compliance with policies and regulations.
• Assist with resident engagement initiatives to enhance overall experience.
• Perform other duties to support exceptional resident care and service.

Skills

Communication

Customer service

Interpersonal skills

Organizational skills

HIPAA knowledge

Education

Maryland LPN license

Tools

Microsoft Office

EMR systems

Job description

Join our team at Bay Harbor Post Acute and Healthcare Center as a Memory Care Director.

Proudly supported by Marquis Health Consulting Services
***WE ARE LOOKING FOR AN LPN WHO LOVES WORKING WITH DEMENTIA PATIENTS TO FILL THIS ROLE***

Full-Time Opportunity Available!

Day Shift (Monday-Friday)

Hourly Range: $31.00 – $35.00/hr (Based on Experience & Incentives) ALL INCLUSIVE

No Frills Program for Full-Time Employees: If you opt for no benefits (no vacation, sick time, personal days, or holidays), you’ll earn an additional $3/hour on top of your base pay.

Daily Pay Available and More!

At Bay Harbor Post Acute and Healthcare Center, we believe that every resident's journey should be guided with compassion, dignity, and personalized support. Guided by our core values of Passion, Respect, and Excellence, the Memory Care Director serves as a key resource for residents and families, helping ensure a smooth, positive experience from admission through discharge.

Responsibilities for Memory Care Director

• Serve as a primary point of contact for residents and families on the memory care unit by providing education, answering questions, and addressing concerns throughout their stay.
• Collaborate with nursing, therapy, social services, admissions, dietary, and other interdisciplinary team members to ensure residents' needs are met.
• Assist with admission and discharge planning, including coordinating services, documentation, and follow-up care.
• Facilitate communication between residents, families, physicians, and the interdisciplinary team to promote continuity of care.
• Conduct resident and family satisfaction rounds and assist in resolving concerns promptly and professionally.
• Support care conferences and participate in interdisciplinary meetings to advocate for resident-centered care.
• Maintain accurate documentation and ensure compliance with all facility policies and applicable federal and state regulations.
• Assist with resident engagement initiatives and programs that enhance the overall resident experience.
• Perform other duties as assigned to support exceptional resident care and customer service.

Qualifications for Memory Care Director

• Must be a Licensed LPN in the state of Maryland
• Previous experience in a Skilled Nursing, Rehabilitation, Long-Term Care, or Assisted Living setting preferred.
• Excellent communication, customer service, and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to build positive relationships with residents, families, physicians, and interdisciplinary team members.
• Proficiency in Microsoft Office and the ability to learn electronic medical record (EMR) systems.
• Knowledge of resident rights, HIPAA, and healthcare confidentiality standards preferred.

Our Core Values in Action

Passion – Creating meaningful experiences and supporting residents and families throughout every step of their care journey.

Respect – Building trusting relationships through compassion, communication, and individualized support.

Excellence – Delivering exceptional coordination, service, and collaboration to enhance the resident experience and promote outstanding outcomes.

Benefits for Memory Care Director

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Company-sponsored life insurance
• Employee assistance program (EAP) resources

Join our team at Bay Harbor Post Acute and Healthcare Center, a 295-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.

Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.