Memorials Operations Coordinator & Front Desk

SGS Consulting; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SGS Consulting in Tallahassee, FL seeks an empathetic office coordinator to manage memorials and related products. You will prepare placement paperwork from vendors, keep marker orders organized, and ensure cemetery regulations are reflected in all documentation.

The role includes welcoming families, routing calls, and supporting counselors, while processing payments and maintaining reports. A friendly, detail-oriented, bilingual candidate is preferred.

Qualifications

• High school diploma and 1–2 years in clerical or customer service roles.
• Proficient in telephones, copiers, and basic office equipment.
• Fluent or proficient bilingual communication is a plus.

Responsibilities

• Coordinate memorial designs, orders, and related products.
• Prepare paperwork for marker and monument placements from vendors.
• Maintain organized marker orders and documentation.
• Ensure cemetery regulations are followed in documentation.
• Process installation orders to grounds and maintenance teams.
• Prepare weekly and monthly reports.
• Assist receptionist and Records Department when needed.
• Greet families and direct inquiries to counselors or managers.
• Receive calls and route to appropriate staff.
• Show empathy and a helpful attitude to families at the location.
• Communicate families' needs to the relevant counselor promptly.
• Accept payments and manage cemetery/ Funer al Home contracts filing.
• Process cash receipt payments through the HMIS system.

Skills

Office equipment

MS Office

Organizational skills

Compassion

Bilingual

Weekend availability

Education

High school diploma

1-2 years office experience

Job description

SGS Consulting in Tallahassee, FL seeks an empathetic office coordinator to manage memorials and related products. You will prepare placement paperwork from vendors, keep marker orders organized, and ensure cemetery regulations are reflected in all documentation.

The role includes welcoming families, routing calls, and supporting counselors, while processing payments and maintaining reports. A friendly, detail-oriented, bilingual candidate is preferred.