Membership & Wellness Concierge — Flexible & Free YMCA Access

Greater Philadelphia YMCA; Spring House (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free YMCA membership - access to all 4

Flexible work schedule

Discounts on child care and summer cam

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Job summary

Greater Philadelphia YMCA is seeking a Membership Team Member to join our team in the community. You will help members reach their goals, support program and membership registration, and assist guests with a positive, welcoming experience.

Join a nonprofit organization that serves the community with a mission-driven culture, flexible scheduling, and opportunities to grow within the Y family. You will contribute to member wellness and build lasting relationships with people of all ages.

Qualifications

• 18+ years of age.
• 1+ years of experience in customer service.
• Willingness and desire to live out the mission of the Y.
• Experience with cash handling and reconciling shift transactions.
• Enjoyment from working with members and building positive relationships.

Responsibilities

• Provide customer service support to members, program participants and guests.
• Assist members and participants with needs, including membership registration, troubleshooting issues, and supporting wellness goals.
• Build strong relationships with members and guests of all ages.

Skills

Customer service

Cash handling

Relationship building

Job description

Greater Philadelphia YMCA is seeking a Membership Team Member to join our team in the community. You will help members reach their goals, support program and membership registration, and assist guests with a positive, welcoming experience.

Join a nonprofit organization that serves the community with a mission-driven culture, flexible scheduling, and opportunities to grow within the Y family. You will contribute to member wellness and build lasting relationships with people of all ages.