Membership Success Manager

Maxwell Social

New York (NY)

On-site

USD 50,000 - 70,000

Full time

14 days+
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Benefits offered by this job

Full benefits package including 10 days PTO

Job summary

A unique social club in Tribeca is seeking an experienced and extroverted individual to help build a vibrant membership community. The role involves hosting events, recruiting new members, and developing systems for fostering friendships within the club. Candidates should be willing to work in person at least five nights a week and possess excellent organizational and multitasking skills. This full-time position offers a complete benefits package including PTO.

Qualifications

  • Must be in the space minimum 5 nights a week.
  • Ability to handle multiple events simultaneously.
  • Manage lots of relationships effectively.

Responsibilities

  • Attend events to meet prospective new members and interview them.
  • Host recruitment events and existing member events.
  • Build systems to foster real friendships and scale membership.

Skills

Extrovert
Strong organizational abilities
Multitasking
Strategic analytical mind
High emotional intelligence

Job description

Maxwell is looking for a experienced, extremely extroverted and entrepreneurial hustler who wants to help build out a unique membership at a one of a kind social club in Tribeca.

Location: In person, NYC

Full time

Full benefits package including 10 days PTO

Key Responsibilities
  • Recruitment: Attend events at Maxwell and meet prospective new members, interview them make introductions and figure out if potential new members are a good fit.
  • Hosting: Host recruitment events, act as a host at existing members events, introduce members to each other and be the point person for all potential new member requests.
  • Build strategic membership systems: Figure out what matters to help build real friendship in physical space, how to systematize it and figure out how to scale it past our first location.

This position requires being in the space minimum 5 nights a week and cannot be done remote.

What's Maxwell? We're rebuilding our country's fraternal orgs. Organizations like Rotarians, Kiwanis, Italian American Clubs and more used to be tentpoles of our local communities, but now do not appeal to anyone under 60. Maxwell is building a vertically integrated community hospitality company to build and operate 1,000 social clubs in the next 20 years.

More info on Maxwell:
https://cafesociety.maxwellsocial.com/
https://www.elledecor.com/life-culture/a43805990/maxwell-social-club/
https://www.newyorker.com/magazine/2023/04/17/new-yorks-diy-private-club
https://www.vogue.com/slideshow/tommy-hilfiger-sza-brunch

Skills and Qualifications
  • Extrovert who doesn't mind being in the space 5 nights a week.
  • Strong organizational and multitasking abilities to handle multiple events simultaneously.
  • A strategic anlytical mind to be able to manage lots of relationships at the same time.
  • High emotional intelligence and social grace.
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