Membership Success Manager

Austin Community College; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A unique social club in New York is looking for an experienced membership host who excels in social interactions and event recruitment. This role requires working at the club five nights per week to engage with potential and current members, organize events, and develop strategic membership systems. Candidates should possess strong organizational skills, emotional intelligence, and enjoy fostering community relationships. Join us in redefining how people connect in social spaces.

Qualifications

• Must be available to work minimum 5 nights a week.
• Ability to handle multiple events simultaneously.
• Must possess high emotional intelligence.

Responsibilities

• Attend events to recruit prospective new members.
• Host recruitment and existing member events.
• Develop systems to build real friendships within the club.

Skills

Extroversion

Organizational skills

Multitasking

Emotional intelligence

Social grace

Job description

Maxwell is looking for an experienced, extremely extroverted and entrepreneurial hustler who wants to help build out a unique membership at a one of a kind social club in Tribeca.

Key Responsibilities:

1. Recruitment: Attend events at Maxwell and meet prospective new members, interview them, make introductions and determine if potential new members are a good fit.
2. Hosting: Host recruitment events, act as a host at existing member events, introduce members to each other and be the point person for all potential new member requests.
3. Build strategic membership systems: Figure out what matters to help build real friendship in physical space, how to systematize it and scale it past our first location.

This position requires being in the space minimum 5 nights a week and cannot be done remote.

What’s Maxwell? We’re rebuilding our country’s fraternal orgs. Organizations like Rotarians, Kiwanis, Italian American Clubs and more used to be tentpoles of our local communities, but now do not appeal to anyone under 60. Maxwell is building a vertically integrated community hospitality company to build and operate 1,000 social clubs in the next 20 years.

• Extrovert who doesn’t mind being in the space 5 nights a week.
• Strong organizational and multitasking abilities to handle multiple events simultaneously.
• A strategic analytical mind to be able to manage lots of relationships at the same time.
• High emotional intelligence and social grace.