Membership Specialist

UFC GYM; Waipahu (HI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Free gym membership

Employee discounts

Training & development

Tuition assistance

Free uniforms

Wellness resources

Job summary

UFC GYM in Waipahu, HI is seeking a Membership Specialist to drive growth through high-energy sales, outreach, and exceptional member service. You will build relationships with prospective members and help them start their fitness journey with MMA-inspired programs.

The role emphasizes lead generation, appointment setting, and presenting membership options that meet goals, while delivering an outstanding in-club experience.

Qualifications

• Strong sales experience; fitness/retail/hospitality background preferred.
• Excellent interpersonal communication and rapport-building skills.
• Basic computer proficiency and experience with lead management software.

Responsibilities

• Lead generation through phone calls, outreach, and social media.
• Manage the sales pipeline to hit daily and monthly goals.
• Deliver engaging fitness tours to guests and showcase programs.
• Close memberships and present options that fit goals.
• Provide a welcoming, high-energy member experience and follow up after enrollment.
• Collaborate with coaching and operations to ensure smooth handoffs.

Skills

Proven sales experience

Interpersonal communication

Lead management

Self-motivated

Tools

Lead management software

Job description

We Empower the Fighting Spirit in You!

The Membership Specialist is the primary growth driver for our community. You are responsible for sharing the UFC GYM mission, building relationships with prospective members, and helping them start their fitness journey through effective sales, outreach, and high-energy service.

Benefits:

• Bonus based on performance


• Competitive salary


• Employee discounts


• Free uniforms


• Health insurance


• Opportunity for advancement


• Training & development


• Wellness resources

We Empower the Fighting Spirit in You!

The Membership Specialist is the primary growth driver for our community. You are responsible for sharing the UFC GYM mission, building relationships with prospective members, and helping them start their fitness journey through effective sales, outreach, and high-energy service.

What We Offer

• Competitive Base Salary + Commission & Bonuses


• Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees).


• Growth: Tuition assistance and clear opportunities for career advancement.


• Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA).

Key Responsibilities

Sales & Community Outreach

• Lead Generation: Actively generate new leads through productive phone calls, community outreach, and social media engagement.


• Appointment Setting: Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.


• The Fitness Tour: Deliver a world-class tour to 100% of guests, showcasing our MMA-inspired facility and training programs.


• Closing: Confidently present membership options and help new members enroll in the plan that best fits their goals.

Member Experience & Engagement

• First Impressions: Provide a welcoming, informative, and high-energy experience for every person who enters the gym.


• Member Integration: Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.


• Brand Ambassador: Represent the UFC GYM brand with authenticity and passion in the club and the local community.

Operations & Teamwork

• Collaboration: Work closely with the coaching and operations teams to ensure a seamless \"hand-off\" for new members.


• Data Integrity: Accurately track leads, guest data, and sales activity in the gym management system.


• Club Standards: Assist in maintaining a clean, safe, and professional environment for all members and guests.

Qualifications

• Experience: Strong understanding of sales practices; previous experience in fitness, retail, or hospitality is highly preferred.


• Skills: Excellent interpersonal communication and the ability to build rapport quickly with diverse groups of people.


• Technical: Basic computer proficiency and comfort using lead management software.


• Traits: A self-starter with a \"can-do\" attitude who thrives in a fast-paced, team-oriented environment.

Ready to join the world leader in MMA-inspired fitness? Apply today! We respond to all applications.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.