Membership Sales & Guest Experience Specialist

Hand & Stone - 1251 US Highway 31 N; Greenwood (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

KinderCare discount

LifeMart program

Job summary

Hand & Stone Massage and Facial Spas in Greenwood, IN seeks a Spa Associate to welcome members and guests and drive membership sales. You will answer phones, schedule appointments, and provide excellent service while upholding cleanliness standards.

The role offers flexible shifts with growth opportunities, live sales training, and a path to lead spa associate or management roles as you build relationships in our wellness community.

Responsibilities

• Meet membership sales goals.
• Maintain detailed knowledge of the service menu.
• Provide excellent customer service to members and guests.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone Massage and Facial Spas in Greenwood, IN seeks a Spa Associate to welcome members and guests and drive membership sales. You will answer phones, schedule appointments, and provide excellent service while upholding cleanliness standards.

The role offers flexible shifts with growth opportunities, live sales training, and a path to lead spa associate or management roles as you build relationships in our wellness community.