Membership Sales & Guest Experience Associate

Rumble Boxing - Livingston, NJ; Falls Church (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Rumble Boxing - Livingston, NJ is hiring a front desk sales associate to deliver exceptional hospitality and drive memberships and retail sales. You will learn Club Ready and execute the first-time member experience with follow-up and closing.

The role requires excellent communication, the ability to work non-traditional hours including holidays, and a passion for people. Strong teamwork and a professional presence are essential.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Must have genuine hospitality and passion for people.
• Goal-oriented with an ability to achieve sales in memberships and retail.
• Ability to learn and use the Club Ready software system.
• Must be fluent in English and have excellent communication skills via in person, phone and email.
• Must be able to work under pressure and meet tight deadlines.
• Must have proficient computer skills.
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability. This is position is not seasonal.

Responsibilities

• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives

Skills

Sales

Communication

Customer service

Hospitality

Tools

Club Ready

Job description

Rumble Boxing - Livingston, NJ is hiring a front desk sales associate to deliver exceptional hospitality and drive memberships and retail sales. You will learn Club Ready and execute the first-time member experience with follow-up and closing.

The role requires excellent communication, the ability to work non-traditional hours including holidays, and a passion for people. Strong teamwork and a professional presence are essential.