Membership Sales & Customer Experience Associate

WashU Carwash; Evergreen Park (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Free car washes

Job summary

WashU Car Wash in Evergreen Park, IL is seeking an entry-level Customer Service Associate to join our fast-paced team. Your role focuses on selling monthly memberships, delivering friendly service, and upholding WashU standards during every visit.

You'll handle payments, upsell premium wash services, and resolve customer questions. No prior car wash experience is required—we provide on-site training to help you succeed. This position offers both part-time and full-time hours.

Qualifications

• Strong communication and interpersonal skills with a sales mindset.
• Ability to work in a fast-paced, team environment and deliver high-quality service.
• Detail-oriented with accurate cash and card handling; weekends/holidays may be required.

Responsibilities

• Greet customers, explain services and memberships, and sign up monthly plans.
• Upsell premium wash services and process payments accurately.
• Resolve customer concerns promptly and maintain records.
• Operate car wash equipment and perform routine cleaning tasks.

Skills

Strong communication

Sales experience

Team player

Detail-oriented

Customer service

Tools

POS system

Credit card processing

Power washers

Job description

WashU Car Wash in Evergreen Park, IL is seeking an entry-level Customer Service Associate to join our fast-paced team. Your role focuses on selling monthly memberships, delivering friendly service, and upholding WashU standards during every visit.

You'll handle payments, upsell premium wash services, and resolve customer questions. No prior car wash experience is required—we provide on-site training to help you succeed. This position offers both part-time and full-time hours.