Membership Sales Associate / Customer Service

WellBiz Brands, Inc.; Allen (TX); On-site; USD 13,776 - 17,908; Full time

Benefits offered by this job

Bonuses based on monthly conversions

Complimentary monthly massage

Commission on wellness plan sales

Job summary

WellBiz Brands, Inc. seeks energetic Membership Sales Associates for FT & PT roles, including evenings and weekends. Earn $10–$13 per hour plus monthly bonuses and commissions.

Perks include a complimentary monthly massage and potential extra bonuses for wellness plan sales. Ideal candidates enjoy talking, listening, and delivering outstanding customer service in a friendly spa-like environment. Prior retail sales experience is preferred and familiarity with scheduling/payments software is a

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for their team members and the best experiences for the client.

Responsibilities

• Sell the monthly Elements Wellness Program and build customer loyalty using our proven sales process.
• Follow our proven sales process to engage clients and convert inquiries into memberships.
• Talk with new, current, and prospective clients to understand their wellness goals and listen actively.
• Turn client criticism into stories of exceptional customer service and satisfaction.

Skills

Sales process

Active listening

Customer service

Retail sales

Teamwork

Tools

Scheduling software

Payments systems

Office tools

Job description

If you’re looking for a membership sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Looking for FT & PT Team Members, all shifts but preferably evenings and weekends!

Membership Sales Associates enjoy the following perks

• Pay $10 - $13 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $250+ in additional bonuses.

Here’s what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for their team members and the best experiences for the client.

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