Membership & Operations Lead - Assistant General Manager

US Fitness; Fairfax (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training & apparel

Employee referral bonus

Certification & continuing education

Full-time benefits (medical, dental, V

Job summary

US Fitness in Fairfax, VA is seeking an energetic Assistant General Manager to lead membership growth and club operations. You will coach the membership team, support front desk, housekeeping, and partner with the GM to deliver an outstanding member experience every day.

If you're a people-first leader who loves sales, operations, and building great teams, this is for you, with flexible hours including early mornings, evenings, and weekends. This is a full-time role with comprehensive benefits.

Qualifications

• Requires strong selling and coaching skills with leadership presence.
• Excellent communication, organizational abilities, and professional demeanor.
• Comfortable using basic computer systems (MS Office, CRM/sales tracking).

Responsibilities

• Lead and coach the membership team to drive sales and exceed revenue goals.
• Recruit, hire, train, and develop membership consultants and departmental staff.
• Manage daily club operations and step in as Manager-on-Duty when needed.
• Oversee at least one department (scheduling, performance, hiring, and discipline).
• Host tours, convert prospects, and ensure onboarding & paperwork are complete.
• Track leads, run reports, and support club marketing and outreach.
• Maintain high standards for member service, safety, and club appearance.
• Work flexible hours including early mornings, evenings, and weekends.

Skills

Strong selling skills

Coaching skills

Leadership

Excellent communication

Organization

Friendly professional presence

MS Office

CRM/sales tracking

Education

Bachelor's degree (exercise science, business, or related)

High School Diploma or GED

Tools

MS Office

CRM/sales tracking

Job description

US Fitness in Fairfax, VA is seeking an energetic Assistant General Manager to lead membership growth and club operations. You will coach the membership team, support front desk, housekeeping, and partner with the GM to deliver an outstanding member experience every day.

If you're a people-first leader who loves sales, operations, and building great teams, this is for you, with flexible hours including early mornings, evenings, and weekends. This is a full-time role with comprehensive benefits.