Membership Manager

OneLife; Irmo (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training and programs

Employee referral bonus

In-house Certification

Full-Time Benefits

Job summary

OneLife Fitness in Irmo, SC is hiring a Membership Manager to lead the member experience, drive enrollment, and help run daily club operations. You will conduct tours, onboard new members, and build strong relationships while meeting monthly goals. This role requires excellent communication, sales skills, and a friendly, professional presence.

This is a full-time on-site position with benefits and opportunities to grow into leadership roles within our expanding club network.

Qualifications

• High school diploma or GED required.
• Strong communication and people-management skills.
• Experience in sales or membership onboarding is preferred.
• Must be comfortable with basic computer systems (MS Office, CRM).
• Flexibility to work weekends/evenings.

Responsibilities

• Build strong relationships with members and guide onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects to members.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in the CRM.
• Maintain high standards for member service and club appearance.
• Lead day-to-day club operations and front-line leadership.

Skills

Sales experience

Communication

People management

Customer service

Organization

Education

High school diploma or GED

Tools

MS Office

CRM/Sales tracking

Job description

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

• You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we're looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you'll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities