Membership Manager

US Fitness; Irmo (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Complimentary club membership

Guest privileges

Discounts on training

Spa services discounts

Employee referral bonus

In-house Certification + CE

Full benefits package

Job summary

Onelife Fitness is looking for a Membership Manager to lead the member experience and drive enrollment at our club. You will provide tours, convert prospects, onboard new members, and support day-to-day operations to deliver the ultimate fitness experience.

You will recruit and retain members to meet monthly goals, manage relationships, and support club marketing. A high-energy, customer-focused leader with sales chops will thrive here.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.

Responsibilities

• Build strong relationships, guide members through onboarding, and follow up to ensure progress and engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in CRM.
• Maintain high standards for member service, safety, and club appearance.

Skills

Strong communication

Sales

People-management

Education

High school diploma or GED

Tools

MS Office

CRM/sales tracking

Job description

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

• You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we're looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you'll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities