Membership Manager

Onelife Fitness; Birmingham (AL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Complimentary club membership + guest privileges

Discounts on training and spa services

Employee referral bonus

In-house Certification + Continuing Education

Medical, dental, vision, life insurance

401(k) and paid time off

Job summary

A leading fitness club in Birmingham is seeking a Membership Manager to enhance the member experience. Responsibilities include building relationships, recruiting members, hosting tours, and managing club operations. Candidates should have a high school diploma, CPR certification, and 2+ years of sales experience. This role offers flexible hours and opportunities for advancement. Join a dynamic team committed to member success!

Qualifications

• 2+ years sales experience preferred.
• Willingness to work flexible hours including weekends and evenings.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• Build strong relationships and guide members through onboarding.
• Recruit and retain members to meet monthly goals.
• Host tours and convert prospects.
• Track leads and maintain high service standards.
• Assist in day-to-day club operations.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club ops.

Skills

Strong communication

Sales skills

People-management skills

Customer-focused

Organized

Punctual

Flexibility

Education

High school diploma or GED

CPR/AED certification

Tools

MS Office

CRM/sales tracking

Job description

Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll provide tours, convert prospects — all while delivering the Ultimate Fitness Experience.

What You’ll Do

• You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What We're Looking For

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities