Membership Manager

US Fitness; Cockeysville (MD); Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary club membership

Guest privileges

Trainer discounts

Employee referral bonus

In-house Certification + CE

Medical, dental, vision, 401(k), PTO

Descripción de la vacante

OneLife Fitness is seeking a Membership Manager to lead the member experience and drive enrollment at our Maryland club. You will guide onboarding, host tours, and convert prospects while delivering the Ultimate Fitness Experience.

You will recruit, retain, and support members to meet monthly goals, manage CRM activity, and help with day-to-day club operations. This role requires strong communication and sales skills, plus flexibility for evenings and weekends.

Formación

• High school diploma or GED required.
• CPR/AED certification or willingness to obtain within 30 days.
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsabilidades

• Build strong relationships with members and guide onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in the CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club operations.

Conocimientos

Sales experience

Communication

People management

Organized

Punctual

Customer-focused

MS Office

CRM

Flexible hours

Educación

High school diploma or GED

Herramientas

MS Office

CRM

Descripción del empleo

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

• You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged


• Recruit, convert, and retain members to meet monthly membership goals


• Host tours, convert prospects, and ensure successful onboarding


• Generate local leads and support club marketing


• Track leads, appointments, and referrals in our CRM


• Maintain high standards for member service, safety, and club appearance


• Lead from the Front and help with day-to-day club ops

What we\'re looking for:

• High school diploma or GED required


• CPR/AED certification (or willingness to obtain within 30 days)


• 2+ years sales experience preferred


• Strong communication, sales, and people-management skills


• Organized, punctual, and customer-focused with a friendly, professional presence


• Comfortable with basic computer systems (MS Office, CRM/sales tracking)


• Willingness to work flexible hours (including weekends and evenings)

Why you\'ll love it

• Be part of a fun, fast-paced team dedicated to member success


• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges


• Discounts on training, spa services, programs, and apparel


• Employee referral bonus


• In-house Certification + Continuing Education


• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities