Membership Growth & Team Leadership - Assistant Manager

Workout Anytime Franchising Systems, LLC; Rolesville (NC); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Advancement opportunities

Training & development

Wellness resources

Job summary

Workout Anytime Wilkins is seeking an Assistant Manager to lead the club team, drive membership sales, and promote community outreach. The role focuses on guiding staff to meet monthly quotas while delivering exceptional member service in a fast-paced fitness club environment.

The position emphasizes coaching others, managing referrals, and maintaining a clean, well-run facility. Evening and weekend shifts are required to support member engagement and club goals.

Qualifications

• Ability to consistently generate new club memberships by contacting leads generated through marketing activities, generating referral leads from the current membership base, and engaging club tours for walk-ins.
• Ability to quickly identify potential members’ needs and use solution-selling techniques to build value in our club’s amenities and services to the member and close the sale.
• Ability to thrive in a competitive sales position while maintaining a cohesive team environment.
• Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
• Ability to work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
• Ability to train others to excel in membership sales and referrals
• Ability to manage and coach others
• Proficiency in computer skills, including word, excel, outlook, and PowerPoint
• must be able to work evenings and Weekends

Responsibilities

• Member referrals, marketing, and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
• Convert at least 70% of incoming telephone inquiries to appointments for club tours.
• Enroll at least 80% of all touring prospects.
• Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
• Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
• Ensure the club is maintained immaculately.
• Oversee the retention strategy and systems.
• Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.

Skills

Sales skills

Leadership

Customer service

Communication

Team coaching

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Workout Anytime Wilkins is seeking an Assistant Manager to lead the club team, drive membership sales, and promote community outreach. The role focuses on guiding staff to meet monthly quotas while delivering exceptional member service in a fast-paced fitness club environment.

The position emphasizes coaching others, managing referrals, and maintaining a clean, well-run facility. Evening and weekend shifts are required to support member engagement and club goals.