Membership Growth & Engagement Director

YMCA of Greater Oklahoma City; Oklahoma City (OK); On-site; USD 45,000 - 48,000; Full time

Job summary

YMCA of Greater Oklahoma City is seeking a Membership Program Director who will oversee the organization, delivery, and quality of YMCA membership experiences at the downtown branch. The role involves program development, staff hiring and supervision, budgeting, and operational management in alignment with the YMCA's mission.

The position requires strong leadership, ability to work evenings and weekends for seasonal programming, and a commitment to community outreach and volunteer recruitment.

Qualifications

• Must be certified in PR/CPR, AED, O2, and First Aid.
• Bachelor’s degree in related field preferred.
• Previous supervisory experience in customer service preferred.
• Excellent personal computer skills and experience with standard business software.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Physically and mentally able to respond to emergencies and administer CPR effectively.
• Must be willing to obtain YMCA certifications.
• Knowledge of YMCA programs, program development, and acceptance of management practices.
• Ability to work heavily with adults, children/youth, and volunteers.
• Must be creative and demonstrate initiative in program development.
• Must be able to project enthusiasm to staff and program participants.
• Proven ability to lead staff and volunteers.
• Ability to work under occasional stressful conditions and to work irregular hours.
• Ability to work independently.
• Strong communication, interpersonal, and supervisory skills.
• Excellent verbal and written communication.
• Proven team player.
• Ability to interpret, adopt, and apply guidelines/procedures.

Responsibilities

• Prepares and administers budgets for the department and meeting the budgeted net by year-end.
• Develops and implements marketing for the areas of responsibility that will positively impact the attendance and registration.
• Purchases all equipment necessary as budgeted and approved for the success of the YMCA and department.
• Prepares and implements marketing plans with the approval of the Communications Department for all areas of responsibilities to ensure growth each year.
• Is available to work evenings and weekends as called upon or as schedule dictates due to seasonal programming needs.
• Maintains and inventories all equipment.
• Other duties as assigned and determined necessary. Job duties could change depending on changes in the business.
• Recruit volunteers for the council and play an active role in the Community Support Campaign.
• Works cooperatively with other department heads, volunteers, committees and departments.

Skills

Leadership

Budgeting

Staff Development

Community Outreach

Communication

Education

Bachelor’s degree in related field

Tools

Microsoft Office

Budgeting software

Job description

YMCA of Greater Oklahoma City is seeking a Membership Program Director who will oversee the organization, delivery, and quality of YMCA membership experiences at the downtown branch. The role involves program development, staff hiring and supervision, budgeting, and operational management in alignment with the YMCA's mission.

The position requires strong leadership, ability to work evenings and weekends for seasonal programming, and a commitment to community outreach and volunteer recruitment.