Membership Growth & Donor Marketing Specialist

Themuseumofscience; Boston (MA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

The Museum of Science in Boston seeks a Marketing Specialist to drive membership and donor campaigns in coordination with the Manager, Membership Marketing and Marketing Programs Manager.

You'll manage email, digital and direct mail marketing, maintain Salesforce templates and journeys, and optimize campaigns with A/B testing and dynamic content. This hybrid role requires strong communication and organizational skills.

Qualifications

• Demonstrated attention to detail.
• Ability to handle sensitive information confidentially.
• Strong written and verbal communications and interpersonal skills.
• Ability to work in a fast-paced, deadline-oriented atmosphere with multiple responsibilities.
• Familiarity with Salesforce Marketing Cloud or similar marketing system.

Responsibilities

• Manage vendor relations by communicating updates and requests, ensuring lists are sent and PO/invoices processed.
• Attend email and campaign planning meetings, noting updates and follow-ups.
• Build and send member, marketing, and donor emails while following style guides and best practices.
• Maintain email journeys, data-extensions, and Salesforce templates.
• Track email performance and engagement; use A/B testing and dynamic content to improve strategies.
• Provide weekly updates on progress, insights, and challenges.

Skills

Attention to detail

Confidential information handling

Written and verbal communications

Organizational skills

Independence with follow-through

Email marketing

A/B testing

Dynamic content

Campaign planning

Tools

Salesforce Marketing Cloud

Job description

The Museum of Science in Boston seeks a Marketing Specialist to drive membership and donor campaigns in coordination with the Manager, Membership Marketing and Marketing Programs Manager.

You'll manage email, digital and direct mail marketing, maintain Salesforce templates and journeys, and optimize campaigns with A/B testing and dynamic content. This hybrid role requires strong communication and organizational skills.