Membership Growth & Customer Experience Pro

El Car Wash; Davenport (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Health benefits (comprehensive)

401(k) with matching contributions

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training and career growth

Free car washes

Job summary

El Car Wash in Florida is hiring a Customer Experience Advisor to greet customers, promote memberships, and convert visits into loyalty. You’ll drive sales while delivering standout experiences outdoors on-site.

You’ll log feedback, handle concerns, and keep the site welcoming. The role requires energy, a friendly image, and ability to work evenings, weekends, and holidays; bilingual English/Spanish is a plus in South Florida markets.

Qualifications

• Reliable attendance and professional image — you show up on time, polished, and ready.
• Charismatic, high-energy presence — extroverted, naturally engaging, thrives in customer-facing moments
• Proven ability to build rapport quickly and influence without being pushy
• Goal-oriented and results-driven — you know your numbers and you care about hitting them
• Strong empathy paired with sales drive — you read the customer and adjust accordingly
• Confident handling complaints and concerns on the spot — you resolve, you don't deflect
• Comfortable with POS systems and site technology
• Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions
• Prior sales, retail, or hospitality experience is a plus
• Bilingual (English/Spanish) — strong plus in South Florida markets

Responsibilities

• Set the tone from the start - Welcome every customer with confidence, energy, and a genuine smile.
• Drive membership growth - Educate customers on our Unlimited Membership program and convert interest into loyalty.
• Turn service into sales - Read the customer, adjust your approach, and close — without being pushy.
• Handle the hard moments - Resolve concerns quickly and professionally.
• Keep the site sharp - Maintain a clean, safe, welcoming environment.
• Capture what matters - Log customer feedback in Micrologic, flag issues early, communicate insights to the team.

Skills

Attendance & professionalism

High-energy presence

Rapport building

Goal orientation

Empathy with sales

Complaint handling

POS & site tech

Evenings/weekends/holidays

Bilingual English/Spanish

Tools

POS systems

Job description

El Car Wash in Florida is hiring a Customer Experience Advisor to greet customers, promote memberships, and convert visits into loyalty. You’ll drive sales while delivering standout experiences outdoors on-site.

You’ll log feedback, handle concerns, and keep the site welcoming. The role requires energy, a friendly image, and ability to work evenings, weekends, and holidays; bilingual English/Spanish is a plus in South Florida markets.