Membership Growth Ambassador

BJ's Wholesale Club, Inc.; Port Saint Lucie (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous PTO

Health benefits options

401(k) employer match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking a Frontline Team Member at our Port Saint Lucie location to promote membership programs and deliver excellent member service. This role emphasizes quick, friendly assistance, problem solving, and adherence to club policies to ensure a positive shopping experience.

Team members support daily operations, assist with acquisitions, renewals, exchanges, and pick-ups while upholding grand opening and GOLD club standards. Flexibility and teamwork are essential for success.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a Frontline Team Member at our Port Saint Lucie location to promote membership programs and deliver excellent member service. This role emphasizes quick, friendly assistance, problem solving, and adherence to club policies to ensure a positive shopping experience.

Team members support daily operations, assist with acquisitions, renewals, exchanges, and pick-ups while upholding grand opening and GOLD club standards. Flexibility and teamwork are essential for success.