Membership Experience Specialist

Orangetheory Fitness; Jensen Beach (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fitness company in Jensen Beach is seeking a Lead Membership Consultant to assist in studio operations and deliver premium customer service. Responsibilities include managing sales performance, client follow-ups, and maintaining a welcoming environment. The ideal candidate should have strong sales and customer service skills, with a high school diploma required. Flexible scheduling is necessary, including weekends.

Qualifications

• Excellent customer service skills required.
• Previous sales experience preferred.
• Strong verbal and written communication skills essential.
• Ability to multi-task and excel in a busy environment.
• Functional computer skills needed, including MS Office.

Responsibilities

• Assist in running all fitness studio operations.
• Meet and exceed performance sales indicators.
• Establish and maintain an effective referral program.
• Conduct follow-up customer care calls.
• Achieve premium customer service levels.

Skills

Excellent customer service skills

Previous sales experience

Strong verbal and written communication skills

Ability to multi-task

Functional computer skills

Health & Fitness minded

Education

High school diploma

Job description

A leading fitness company in Jensen Beach is seeking a Lead Membership Consultant to assist in studio operations and deliver premium customer service. Responsibilities include managing sales performance, client follow-ups, and maintaining a welcoming environment. The ideal candidate should have strong sales and customer service skills, with a high school diploma required. Flexible scheduling is necessary, including weekends.