Membership Enrollment & Service Leader

CLEAR; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free CLEAR membership

401(k) Retirement Plan

Comprehensive Medical, Dental, and Vision Insurance

Paid Time Off

10 company-paid holidays

Job summary

CLEAR in Austin, Texas is seeking a motivated team member to engage travelers and promote membership benefits. This role requires strong communication skills and the ability to support a high-quality customer experience.

As part of the team, you'll assist with membership enrollments, resolve inquiries, and support training for new hires. The position offers various benefits, including a 401(k) plan and comprehensive health insurance for full-time employees.

Qualifications

• Must be 18 years of age or older.
• Open availability and flexibility to work various shifts.
• Ability to stand for up to 8 hours per day.

Responsibilities

• Drive membership enrollments by engaging travelers.
• Balance high volume with customer experiences.
• Resolve traveler concerns in a timely manner.
• Support training & development of team members.
• Troubleshoot technical issues effectively.

Skills

Strong communication skills

Demonstrated leadership skills

Ability to follow detailed instructions

Self-motivated achiever

Ability to comply with security guidelines

Education

High school diploma or GED equivalent

Job description

CLEAR in Austin, Texas is seeking a motivated team member to engage travelers and promote membership benefits. This role requires strong communication skills and the ability to support a high-quality customer experience.

As part of the team, you'll assist with membership enrollments, resolve inquiries, and support training for new hires. The position offers various benefits, including a 401(k) plan and comprehensive health insurance for full-time employees.