Membership & CRM Specialist (Nonprofit)

AppleOne Employment Services; Saratoga (CA); On-site; USD 85,000 - 95,000; Full time

Job summary

AppleOne Employment Services is seeking a Membership Coordinator for a nonprofit organization in Saratoga, CA. The role combines CRM management, member services, billing, donations, and day-to-day office operations.

You will be the front-line contact for member transactions, maintain accurate records, manage dues and donations, coordinate online event registrations, and generate reports for leadership while ensuring confidentiality and data accuracy.

Qualifications

• 3–5 years in nonprofit admin, membership, CRM, or office support.
• Experience with ShulCloud or similar membership CRM/donor DB.
• Strong data entry accuracy and organizational skills.
• Familiarity with billing cycles, deposits, invoicing, and refunds.
• Ability to handle confidential member and donor information.
• Excellent communication and customer service skills.

Responsibilities

• Administer membership CRM database and data integrity.
• Process dues, pledges, payments, refunds, and donor acknowledgments.
• Manage online event registrations, pricing, and attendance.
• Handle AP/AR activities, invoices, and bank deposits.
• Generate routine financial and membership reports for leadership.
• Provide front-line admin support and CRM procedure documentation.

Skills

CRM administration

Data entry accuracy

Customer service

Billing workflows

Payments processing

Donor communications

ShulCloud experience

Tools

ShulCloud

Bill.com

Job description

AppleOne Employment Services is seeking a Membership Coordinator for a nonprofit organization in Saratoga, CA. The role combines CRM management, member services, billing, donations, and day-to-day office operations.

You will be the front-line contact for member transactions, maintain accurate records, manage dues and donations, coordinate online event registrations, and generate reports for leadership while ensuring confidentiality and data accuracy.