Membership Coordinator (Murray)

Socket.dev; Murray (UT); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

PTO

Floating holidays

Birthday paid day off

Job summary

The Boys & Girls Club is seeking a Membership Coordinator to support membership data entry, payments, and front-desk duties. This role involves answering phones, communicating with families, and mentoring youth in a lively club setting.

Hours are 25 per week with a varied afternoon schedule; strong organizational and confidentiality skills are essential. The position offers a community-focused, student-friendly work environment and opportunities for growth.

Qualifications

• Front desk or customer service experience.
• Strong Microsoft Office and Google Docs skills.
• Excellent organization with electronic and physical files.
• Excellent phone, in-person, and email communication.
• Willingness to learn Trauma-Informed Practices.
• Willingness to develop social-emotional competencies.

Responsibilities

• Maintain membership records and process applications.
• Handle sensitive information securely.
• Field inquiries from families and provide customer service.
• Coordinate member events and meetings.
• Maintain office supplies and inventory.
• Assist with invoicing and payments.
• Perform data entry and clerical duties.
• Engage with youth and offer mentorship.
• Other duties as assigned.

Skills

Front desk experience

Microsoft Office

Google Docs

Organizational skills

Phone communication

Trauma-Informed Practices

Social-emotional skills

Confidentiality

Tools

Microsoft Office Suite

Google Docs

Database entry

Job description

Title: Membership Coordinator

Reports to: Club Director

Salary Range: $15-$17 DOE

Hours: 25 hours per week- Monday, Thursday, Friday 2:00-6:30pm, Wednesday 12:30-6:30pm, Tuesday 1:30-6:30pm

This is not your typical office job! The Boys & Girls Club is looking for a dedicated, professional, and organized individual to keep things running smoothly as our Membership Coordinator. If you're passionate, professional, and thrive in a fast-paced environment, this is the role for you. This position is responsible for entering membership and activity information into a database, answering phones, communicating with parents and youth, taking payments, and interacting with/mentoring youth. They are also responsible for overseeing the lobby and monitoring the main entrance into the facility.

Why You'll Love It Here:

• Work-Life Balance: Enjoy a Monday through Friday schedule with no late nights or weekends required. Perfect for students, parents, or anyone seeking balance
• Perks: PTO and floating holidays kick in after just three months, plus celebrate your birthday with a paid day off
• Grow with Us: Access professional development opportunities and training

Essential Job Responsibilities:

• Maintain accurate membership records and database entries, process applications and renewals
• Handle sensitive information securely
• Field inquiries from families and provide exceptional customer service
• Help coordinate member events and meetings
• Maintain office supplies and inventory
• Assist with financial tasks such as invoicing and payment processing
• Perform general clerical duties such as filing, scanning, and data entry
• Engage with our young members, offering mentorship and support as they navigate their Club experience
• Other responsibilities as assigned by supervisor

Needed Knowledge:

• Some front desk, office, or customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs, with the ability to learn new software tools as needed
• Excellent organizational skills, with both electronic data and physical files
• Ability to handle personal information with sensitivity and confidentiality
• Ability to communicate effectively over the phone, in person, and over email
• Flexibility and adaptability to thrive in a lively, energetic environment
• Willingness to learn and implement Trauma-Informed Practices to help create an environment of safety, awareness, trust, and empathy with youth and fellow staff members
• Willingness to develop and exemplify social-emotional competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making

Requirements:

• Must be able to pass a criminal background check, MVR check, and drug screening
• 18 years and over

Job Preferences:

• 21 years and over (to meet driving requirements), be willing and able to drive 15 passenger vans
• Bilingual Spanish/English speaking preferred
• 2 years of office and/or customer service experience
• 1 year of experience working with youth