Membership Coordinator

Boys & Girls Clubs of Kentuckiana; Portland (KY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) Matching

Paid Time Off (PTO)

Self-Care Days

12 Paid Holidays

Free Club Membership for Children of ·

Job summary

Boys & Girls Clubs of Kentuckiana (BGCK) is seeking a part-time Membership Coordinator to manage the front desk and membership records at the Shawnee Club. You will greet members, process applications, and support staff to keep operations running smoothly.

The role requires a high school diploma or GED, with preferred college coursework. One year of youth supervision experience is expected within BGCK or a similar organization.

Qualifications

• High School degree or GED required.
• College degree preferred but not required.
• Minimum one year of work experience in a Boys & Girls Club or similar setting with youth supervision.

Responsibilities

• Operate front desk and maintain membership records.
• Greet members and provide courteous customer service.
• Process membership applications and data entry for member system.
• Support staff and Club Director with administrave tasks as needed.

Skills

Youth development

Communication skills

Professionalism

Customer service

Education

High School diploma or GED

College degree (preferred)

Tools

Basic office software

Job description

Membership Coordinator

Part-Time, Non-Exempt

Location: Shawnee Club

Reports to: Club Director

Schedule: Monday-Friday 2:00pm-7:00pm

Compensation: $17.00 per hour

About Us

Boys & Girls Clubs of Kentuckiana (BGCK) is an out-of-school time provider, offering a safe haven for youth who need us most. Our mission is to inspire & enable all young people, especially those who need us most, to realize & develop their full potential as productive, responsible & caring citizens.

Essential Job Responsibilities

The Membership Coordinator operates the front desk and is responsible for the processing and maintenance of the Club’s membership records.

• Youth Development
  • Create a Club environment that supports and facilitates the achievement of the Youth Development Outcomes: Academic Success, Healthy Lifestyles, and Good Character & Citizenship
  • Provide guidance and role modeling to all Club members
  • Provide on-site supervision to members to ensure a healthy and safe environment
  • Maintain a positive outlook and attitude with members, and provide constructive feedback on their efforts and progress
  • Assist members in building conflict resolution skills and teach them to accept responsibility for their actions
• Administration
  • Maintain the front entrance area of the Club
  • Provide courteous and quality customer service
  • Greet all individuals that enter the Club
  • Assist members, volunteers, guests, and staff with signing-in, as needed
  • Answer phones, listen to voicemails, and return calls as needed
  • Respond to Club emails
    • Process and maintain membership applications
    • Provide general administrative and clerical support to the Club Director, Program Director, and other Club staff as needed in a friendly and cooperative manner
    • Data entry for member system

Additional Responsibilities

• Travel between Clubs and/or the Admin Office for trainings and meetings
• All other duties as assigned

Physical Requirements of the Work Environment

• Ability to work in a fast-paced and loud environment
• Ability to continuously stand and move around the Club
• Ability to lift up to 30 pounds occasionally

Qualifications

• Education
  • High School degree or G.E.D. is required
  • College degree from an accredited college or university is preferred but not required
• Work Experience
  • A minimum of one year’s work experience in a Boys & Girls Club or similar organization which includes the supervision of youth and the implementation of programs and activities
• Skills
  • A passion and understanding of the mission, objectives, policies, programs, and procedures of BGCK
  • Ability to maintain a positive, friendly, and cooperative attitude in the workplace
  • High ethical standards
  • Strong communication skills, both oral and written
  • Ability to maintain professional relationships with internal staff and external partners
  • An understanding of the needs and interests of young people
  • Demonstrated knowledge of computers and other office-related technology

Benefits

• 401(k) Participation & Matching
• Paid Time Off (PTO)
• Self-Care Days
• 12 Paid Holidays
• Free Club Membership for Children of Staff

Our Commitment to Diversity & Inclusion

The Boys & Girls Clubs of Kentuckiana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Boys & Girls Clubs of Kentuckiana is committed to a diverse and inclusive workforce, and welcomes applicants with disabilities and applicants from underrepresented racial and ethnic groups.

Request for Accommodation in the Recruitment Process

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Any benefits listed in this job description is presented for illustrative purposes. Ultimately, the full benefit package available to an employee will be outlined in an employment offer letter. All offers of employment are contingent upon successful outcomes of a background check.