Membership Coordinator

Bgclawco; Bedford (IN); On-site; USD 17,192,000 - 25,789,000; Part time

Job summary

Bgclawco is seeking a part-time program assistant for the Boys & Girls Club of Lawrence County. You will support homework help, coordinate Indiana Kids activities, and help deliver after-school programming with a positive, engaging approach.

You will greet and supervise youth, collect attendance in MyClubHub, respond to inquiries, and collaborate with staff, volunteers, and families to maintain a safe, motivating Club experience.

Qualifications

• High School Diploma or GED required.
• Experience in customer service (computers, software, phone, and data management) required.
• Experience in youth development, education, or recreation (coaching).
• Strong communication with families, staff, volunteers, and supporters— in person, over the phone, and through email.
• Proficient with Word and Excel; maintain organized electronic files.
• Able to work independently and in a team.
• Able to bend and lift up to 25 pounds.

Responsibilities

• Assist after-school homework and Indiana Kids program activities.
• Supervise club members per policies and procedures.
• Enter attendance into MyClubHub system and manage data.
• Provide information in-person and via phone/email.
• Maintain tidy common areas and ensure a safe club environment.

Skills

Customer service

Communication

Teamwork

Organization

Data entry

Adaptability

Education

High School Diploma or GED

Tools

MyClubHub

Microsoft Word

Microsoft Excel

Job description

Job Type: Part-time, 15-20 hours per week

Work Location: Boys & Girls Club of Lawrence County

Work Remotely: No

Full Job Description:

General Responsibilities

Manage the homework program by assisting youth daily during After School. Execute the Indiana Kids program by coordinating education, volunteering, and career exploration opportunities. Support diverse after-school programming through positive, engaging interactions with members and families. Contribute to planning and implementing core program activities and events. Build rapport and effectively guide K–12 youth in a dynamic environment. Collaborate with staff, volunteers, interns, donors, and families to maintain a safe, supportive, and academically motivating Club experience.

• Greet and welcome members as they arrive at the Club. Ensure they sign in following policy.
• Enter attendance into MyClubHub System.
• Assist in supervising Club members in accordance with Boys & Girls Club policies and procedures.
• Support a safe, positive Club environment by following all safety, security, and emergency procedures.
• Provide basic and accurate information in-person and via phone/email.
• Answer, screen, and forward incoming phone calls.
• Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry.
• Act as main point of contact for communications, as needed, which may include incident/injury reporting to parents/guardians.
• Ensure common areas are tidy and presentable.
• Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.

Knowledge, Skills, and Qualifications

• High School Diploma or GED
• Experience in customer service experience (computers, software, phone, and data
  management) required
• Experience in youth development, education, or recreation (coaching)
• Ability to communicate effectively with families, staff, volunteers, and Club supporters—
  in person, over the phone, and through email
• Ability to use Microsoft Word and Excel; ability to maintain organized electronic files
• Ability to adjust to a fast pace of work, think on your feet, and use common sense
• Ability to work independently and in a team-oriented environment
• Ability to watch and listen to youth activities
• Ability to move easily across a variety of indoor and outdoor surfaces
• Ability to bend and lift up to 25 pounds