Member Support Specialist – Credit Union

Default; Duluth (GA); On-site; USD 22,162 - 31,564; Part time

Job summary

A leading credit union in Duluth, GA, is seeking a member services representative to handle incoming calls and assist members with inquiries. The ideal candidate has 2-5 years of experience in a high-volume call center setting, strong communication skills, and attention to detail. Responsibilities include documenting calls, providing information on financial products, and resolving issues. The position offers a competitive starting salary of $19.50/hr.

Qualifications

• 2-5 years of high-volume call center or related experience.
• Demonstrates strong verbal and written communication skills.
• Exhibits strong organizational skills and attention to detail.

Responsibilities

• Receives incoming calls and responds to member questions.
• Completes all required documentation accurately and promptly.
• Provides general information on Credit Union policies and programs.

Skills

Team Player

Detail Oriented

Strong verbal and written communication

Organizational skills

Math skills

Computer proficiency with MS Office

Education

High School or better

Tools

MS Office

Job description

A leading credit union in Duluth, GA, is seeking a member services representative to handle incoming calls and assist members with inquiries. The ideal candidate has 2-5 years of experience in a high-volume call center setting, strong communication skills, and attention to detail. Responsibilities include documenting calls, providing information on financial products, and resolving issues. The position offers a competitive starting salary of $19.50/hr.