Member Success Banker: Growth Path & Cross-Sell

Security Service Federal Credit Union; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K match

Tuition reimbursement

Paid vacation

Wellbeing program

Career growth opportunities

Job summary

Security Service Federal Credit Union is seeking a Teller/Banker to greet members, promote products, and deliver exceptional service. You will become a product expert and cross-sell checking, savings, loans, credit cards, and insurance while maintaining confidentiality.

You will work cross-functionally, be cross-trained in teller and banker duties, pursue growth opportunities, and support sales goals. A strong member focus and adaptability in a fast-paced environment are essential.

Qualifications

• High school diploma or equivalent.
• Direct banking experience or 2–3 years of relevant experience with cash handling, customer service and sales.
• Customer-centric attitude with confidentiality and strong communication skills.

Responsibilities

• Greet and assist members; promote products and services to meet needs.
• Provide universal teller/banker service and cross-sell checking, savings, loans, and insurance.
• Support sales goals and participate in ongoing training for growth.

Skills

Customer service

Sales

Cross-sell opportunities

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

Security Service Federal Credit Union is seeking a Teller/Banker to greet members, promote products, and deliver exceptional service. You will become a product expert and cross-sell checking, savings, loans, credit cards, and insurance while maintaining confidentiality.

You will work cross-functionally, be cross-trained in teller and banker duties, pursue growth opportunities, and support sales goals. A strong member focus and adaptability in a fast-paced environment are essential.