Member Solutions & Relationship Advisor

Rivermark Community Credit Union; Happy Valley (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Rivermark Community Credit Union in Oregon seeks a customer-focused professional to open consumer and business accounts and loans, service existing accounts, and offer product solutions. The role emphasizes consultative selling and delivering exceptional member service.

The ideal candidate will have at least two years in retail financial services, excellent communication, and the ability to maintain accurate records while upholding credit union policies. Saturday availability is preferred.

Qualifications

• High school diploma or GED required.
• Minimum two years experience in retail financial services.
• Excellent communication and customer service skills.
• Experience with consumer loans.
• Strong written, verbal and interpersonal skills.
• Ability to interpret and apply credit union policies and procedures.
• Maintains confidentiality and accuracy in documentation.

Responsibilities

• Open consumer and business accounts and loans.
• Service existing accounts and loans.
• Provide product and service solutions using consultative selling.
• Advise and advocate for member financial needs.
• Represent the credit union in a friendly, professional manner.

Skills

Communication

Customer service

Interpersonal skills

Microsoft Office

Sales/consultative selling

Spanish (nice to have)

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Rivermark Community Credit Union in Oregon seeks a customer-focused professional to open consumer and business accounts and loans, service existing accounts, and offer product solutions. The role emphasizes consultative selling and delivering exceptional member service.

The ideal candidate will have at least two years in retail financial services, excellent communication, and the ability to maintain accurate records while upholding credit union policies. Saturday availability is preferred.