Member Relationship & Financial Solutions Advocate

Rivermark Community Credit Union; Portland (OR); On-site; USD 72,294,000 - 97,424,000; Full time

Job summary

Rivermark Community Credit Union is hiring a member services role in Portland, OR to open and service consumer and business accounts and loans. The position focuses on helping members improve their financial lives through trusted guidance and practical product solutions.

The role requires at least a high school diploma, two years in retail financial services, strong communication skills, and the ability to work branch hours including Saturdays.

Qualifications

• High school diploma or GED required.
• Minimum two years’ experience in retail financial services.
• Excellent communication and customer service skills.
• Experience with consumer loans.
• Proficient in using personal computers, especially MS Office.
• Willingness to work Saturdays and branch hours.

Responsibilities

• Focus on improving members' financial lives by building relationships and offering product solutions.
• Open consumer and business accounts and loans and service existing accounts.
• Advise members using consultative selling to choose beneficial financial solutions.

Skills

Retail financial services

Excellent communication

Customer service

Consumer loans

Microsoft Office

Technology savvy

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Rivermark Community Credit Union is hiring a member services role in Portland, OR to open and service consumer and business accounts and loans. The position focuses on helping members improve their financial lives through trusted guidance and practical product solutions.

The role requires at least a high school diploma, two years in retail financial services, strong communication skills, and the ability to work branch hours including Saturdays.