Member Shopping Concierge & Fulfillment Expert

Sam's Club; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) program

Paid time off (PTO)

Life insurance

Discounts and more

Job summary

Sam's Club in Wilkes-Barre, PA is seeking team members to support membership services and assist customers with purchases and memberships. You will process orders, help Members with upgrades, and promote value across Company products and services.

Join a team focused on member experience, safety, and operational excellence. The role offers hourly pay with a comprehensive benefits package including health, retirement, and paid time off.

Qualifications

• Experience delivering member-focused service
• Ability to assist with purchasing decisions
• Strong communication and teamwork skills

Responsibilities

• Acknowledge members and understand their needs
• Assist with memberships, upgrades, and related services
• Process orders, pull items, and ensure accuracy of invoices
• Provide information on membership benefits and promotions
• Maintain safety and cleanliness in the facility

Skills

Customer service

Sales support

Job description

Sam's Club in Wilkes-Barre, PA is seeking team members to support membership services and assist customers with purchases and memberships. You will process orders, help Members with upgrades, and promote value across Company products and services.

Join a team focused on member experience, safety, and operational excellence. The role offers hourly pay with a comprehensive benefits package including health, retirement, and paid time off.