Member Concierge & Shopping Specialist

Sam's Club; Mechanicsburg (Cumberland County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education

Job summary

Sam's Club in Mechanicsburg, PA seeks a motivated retail teammate to support membership services, handle order fulfillment, and assist customers with purchasing decisions. You will ensure accuracy of orders, follow safety guidelines, and contribute to meeting membership goals.

The role emphasizes teamwork, integrity, and customer focus, with benefits including health coverage, a 401(k), paid time off, and career development through Live Better U.

Qualifications

• Customer service and sales support experience.
• Ability to follow safety procedures and handle hazardous materials.
• Collaborative team player with strong communication skills.
• Ability to identify priorities and meet deadlines.

Responsibilities

• Provide information on membership benefits and promote products and services.
• Process memberships upgrades and credit accounts.
• Fulfill Member Fax n Pull and Click n Pull orders, scan, wrap, and palletize items.
• Deliver excellent Member service and resolve issues to support membership goals.

Skills

Customer service

Safety compliance

Inventory management

Forklift operation

Team collaboration

Job description

Sam's Club in Mechanicsburg, PA seeks a motivated retail teammate to support membership services, handle order fulfillment, and assist customers with purchasing decisions. You will ensure accuracy of orders, follow safety guidelines, and contribute to meeting membership goals.

The role emphasizes teamwork, integrity, and customer focus, with benefits including health coverage, a 401(k), paid time off, and career development through Live Better U.