Member Services Teller: Impactful Community Banking

WESTconsin Credit Union; Amery (WI); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Match

Paid Time Off

Job summary

WESTconsin Credit Union is seeking a courteous teller to serve members with accurate, confidential handling of transactions. You will greet members, respond to requests, and refer needs to the right team member to ensure a high level of service.

The role requires a high school diploma or equivalent, basic computer and data-entry skills, and excellent communication. Keep a positive attitude and be prepared for every-other-Saturday shifts in a friendly, supportive environment.

Qualifications

• This position requires a high school diploma or equivalent and a proven track record in customer service.
• Proficiency in basic computer, data entry and typing skills is required.
• A positive attitude, professional image, and self-motivation are essential in the teller role.
• Excellent oral and written communication skills are required.
• This includes an every other Saturday rotation.

Responsibilities

• Represent the Credit Union to members in a friendly, positive, and professional manner.
• Provide prompt, efficient, confidential, and accurate service in the processing of transactions.
• Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution.
• Learns to recognize member's needs for services, and presents and refers them appropriately.
• Handles all monetary transactions for members.

Skills

Customer service

Data entry

Typing

Communication

Education

High school diploma or equivalent

Job description

WESTconsin Credit Union is seeking a courteous teller to serve members with accurate, confidential handling of transactions. You will greet members, respond to requests, and refer needs to the right team member to ensure a high level of service.

The role requires a high school diploma or equivalent, basic computer and data-entry skills, and excellent communication. Keep a positive attitude and be prepared for every-other-Saturday shifts in a friendly, supportive environment.