Member Services Teller I: Cash Handling & Cross-Sell

First-Florida-Credit-Union; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

First-Florida-Credit-Union in Downtown Jacksonville, FL is seeking a reliable Teller/Member Service Representative to assist members with financial transactions and provide information about services.

You will balance cash drawers, process deposits and withdrawals, handle loan payments, sell money orders, and cross-sell share and checking accounts while ensuring compliance with the Bank Secrecy Act and CIP. Strong attention to detail and excellent customer service are essential.

Qualifications

• One month to twelve months of similar or related experience.
• A high school education or GED.
• Ten key calculator and keyboard by touch.

Responsibilities

• Receive and process member financial transactions, including deposits, withdrawals and loan payments; sell money orders and travelers checks to members; transfer amounts from member accounts as directed.
• Welcome members and provide routine information concerning services and direct members to appropriate department for specific information and service.
• Balance cash drawer and daily transactions. Report any overage or shortage to supervisor. Post transactions to member accounts and maintain member records.
• Cross-sell and open share accounts, checking accounts and other Credit Union services.
• Perform a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Responsible for compliance with Credit Union policies including the Bank Secrecy Act and Customer Identification Program.
• Perform other related duties as assigned.

Skills

One to twelve months experience

Ten-key calculator

Touch typing

Education

High school diploma or GED

Job description

First-Florida-Credit-Union in Downtown Jacksonville, FL is seeking a reliable Teller/Member Service Representative to assist members with financial transactions and provide information about services.

You will balance cash drawers, process deposits and withdrawals, handle loan payments, sell money orders, and cross-sell share and checking accounts while ensuring compliance with the Bank Secrecy Act and CIP. Strong attention to detail and excellent customer service are essential.