Member Services Teller Float | Cash & Cross-Sell Expert

Island Federal Credit Union; New York, Northern (NY, KY); Hybrid; USD 19,000 - 20,000; Full time

Job summary

Island Federal Credit Union in New York, NY is seeking a Teller I/Teller Float to perform a variety of financial transactions and learn the credit union's products and services. The role emphasizes courteous service, accurate cash handling, cross-selling financial products, and maintaining confidentiality while supporting branch operations, including evenings and weekends as needed.

Previous teller or cash handling experience preferred; high school diploma required; training on BSA and shared

Qualifications

• High school graduate or equivalent.
• Must possess good communication skills.
• Minimum 3 months customer service experience in a financial institution or retail environment preferred.
• Previous Teller or cash handing experience preferred.

Responsibilities

• Learn all aspects of the teller position.
• Learn and obtain a solid foundation of the products and services offered by the credit union.
• Evaluate new and existing members' accounts while performing transactions and be proactive in identifying needs.
• Cross sell credit union services, deposit and loans products.
• Greet members in a courteous, professional, and timely manner while providing prompt and accurate service.
• Perform transactions including deposits, withdrawals, transfers, cash advances, loan payments, and check cashing.
• Responds in a professional manner to members' inquiries, requests or problems.
• Maintain teller drawer cash within the appropriate levels.
• Promote, explain, and cross-sell credit union products and services.
• Process shared branching transactions and inquiries.
• Accommodate flexible work schedule to meet branch needs, including evenings and weekends.

Skills

Good communication

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Island Federal Credit Union in New York, NY is seeking a Teller I/Teller Float to perform a variety of financial transactions and learn the credit union's products and services. The role emphasizes courteous service, accurate cash handling, cross-selling financial products, and maintaining confidentiality while supporting branch operations, including evenings and weekends as needed.

Previous teller or cash handling experience preferred; high school diploma required; training on BSA and shared