Frontier Credit Union is seeking a member service representative in Idaho, responsible for providing exceptional service to members and handling financial transactions. Applicants should have a high school diploma and at least six months of customer service experience. Knowledge of credit union products and excellent communication skills are essential. Bilingual candidates (English/Spanish) are preferred. This position demands reliability, the ability to work as part of a team, and adherence to professional standards.
Qualifications
Six months of customer service experience required; financial industry experience preferred.
Ability to cross-sell credit union products and services.
Strong verbal and written communication skills.
Responsibilities
Handle member service activities at a credit union branch.
Provide exceptional service while completing financial transactions.
Research and resolve discrepancies and account errors.
Skills
Customer service experience
Knowledge of financial products
Interpersonal skills
Bilingual (English/Spanish)
Education
High school graduate or equivalent
Job description
Frontier Credit Union is seeking a member service representative in Idaho, responsible for providing exceptional service to members and handling financial transactions. Applicants should have a high school diploma and at least six months of customer service experience. Knowledge of credit union products and excellent communication skills are essential. Bilingual candidates (English/Spanish) are preferred. This position demands reliability, the ability to work as part of a team, and adherence to professional standards.