Member Services Teller: Fast, Accurate Financial Help

BayPort Credit Union; Norfolk (VA); On-site; USD 30,000 - 38,000; Full time

Job summary

BayPort Credit Union is seeking a Teller who accurately processes a variety of financial transactions, addresses member inquiries, and provides financial solutions that support members' well-being. The role contributes to efficient daily branch operations with a high standard of service, security, and compliance.

Responsibilities include processing deposits, withdrawals, loan payments, and negotiable instruments; delivering prompt, courteous service; balancing cash and transactions; and

Qualifications

• High School education or equivalent is required.
• Acceptable credit rating and criminal background check.
• Ability to handle cash accurately and provide friendly service.

Responsibilities

• Process member transactions, including deposits, withdrawals, loan payments, and negotiable instruments.
• Provide prompt, professional, and courteous service to members.
• Balance cash at teller station and ensure accuracy of transaction input.
• Maintain a clean, secure workstation and follow security protocols.
• Promote products and services to help meet members' financial goals.
• Collaborate with colleagues and supervisors to resolve member concerns.

Skills

Cash handling

Customer service

Sales & referrals

Attention to detail

Multitasking

Communication

Education

High School diploma or equivalent

Job description

BayPort Credit Union is seeking a Teller who accurately processes a variety of financial transactions, addresses member inquiries, and provides financial solutions that support members' well-being. The role contributes to efficient daily branch operations with a high standard of service, security, and compliance.

Responsibilities include processing deposits, withdrawals, loan payments, and negotiable instruments; delivering prompt, courteous service; balancing cash and transactions; and