Member Services Teller — Cash & Service Expert

Signet Federal Credit Union; Paducah (KY); On-site; USD 30,000 - 36,000; Full time

Job summary

Signet Federal Credit Union in Paducah, KY is seeking a member-focused teller to assist customers with accounts and transactions. You will handle deposits, withdrawals, and payments with accuracy, greet visitors, and provide friendly service.

The role emphasizes understanding credit union products, maintaining confidentiality, and promoting online banking and other financial services. A high school diploma and cash-handling experience are required.

Qualifications

• High school diploma required with prior cash handling or customer service experience.
• Proficient with computers including Outlook, Word, and Excel.
• Strong communication skills with a focus on member service.
• Solid understanding of credit union products, services, and confidentiality practices.
• Good math and data entry skills with accuracy and professionalism.

Responsibilities

• Provide excellent member service by greeting visitors, handling inquiries, and processing transactions quickly and accurately.
• Handle cash and checks including deposits, withdrawals, payments, and balance the cash drawer daily.
• Promote credit union services such as online banking, loans, and cards.
• Maintain knowledge of credit union policies, procedures, and security measures including fraud prevention.
• Support daily operations by keeping the workspace organized and assisting team members as needed.

Skills

Customer service

Communication

Cash handling

Data entry

Education

High school diploma

Tools

Outlook

Word

Excel

Calculator

Job description

Signet Federal Credit Union in Paducah, KY is seeking a member-focused teller to assist customers with accounts and transactions. You will handle deposits, withdrawals, and payments with accuracy, greet visitors, and provide friendly service.

The role emphasizes understanding credit union products, maintaining confidentiality, and promoting online banking and other financial services. A high school diploma and cash-handling experience are required.