Member Services Specialist – Onsite, Temporary

Spherion Staffing, LLC; Madison (WI); On-site; USD 39,000 - 42,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Life insurance

Short-term disability

Job summary

Spherion Staffing, LLC in Madison, WI is seeking a Part-time Member Service Clerk to handle clerical workflows and phone inquiries onsite. The role supports an insurance and financial services provider and focuses on accuracy and timely information for members.

The position involves greeting visitors, processing mail, updating records, and preparing enrollment kits as part of a collaborative team. It’s a temporary assignment with standard business hours.

Qualifications

• High school diploma or equivalent.
• Prior administrative or office experience.
• Proficiency with Microsoft Word, Outlook, and basic data entry.

Responsibilities

• Greet office visitors and manage incoming calls by directing members to the appropriate departments.
• Scan, classify, and distribute daily mail and electronic communications to maintain organized workflows.
• Update member information accurately within policy administration and customer service systems.
• Prepare and mail enrollment kits, insurance renewals, and promotional materials.
• Research and resolve returned mail issues to ensure member records remain current.
• Assist with office inventory and provide general administrative support for special projects.

Skills

Customer service

Administrative support

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Data entry

Job description

Spherion Staffing, LLC in Madison, WI is seeking a Part-time Member Service Clerk to handle clerical workflows and phone inquiries onsite. The role supports an insurance and financial services provider and focuses on accuracy and timely information for members.

The position involves greeting visitors, processing mail, updating records, and preparing enrollment kits as part of a collaborative team. It’s a temporary assignment with standard business hours.