Member Services Specialist - Gym Front Desk

Interstate Plaza Fitness, LLC; Highland Park (TX); On-site; USD 15,000 - 17,000; Part time

Job summary

Taymax Group, LP, a multi-unit Planet Fitness franchisee, is hiring a Member Services Representative for our New Braunfels club in Texas. You will welcome members and guests, manage front-desk tasks, tours, and member sign-ups, and support the Club Manager with daily operations in a fast-paced gym environment.

We value a friendly, proactive team player with good communication skills and a passion for fitness. Training provided; benefits discussed during interview.

Qualifications

• Must be 18 years or older.
• High School diploma or GED equivalent.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and a passion for fitness.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system and give tours to prospective members.
• Sign up new members and explain rates and monthly payments.
• Assist the Club Manager with cash handling and daily close.
• Maintain neatness and cleanliness of the club and respond to member questions.

Skills

Customer service

Basic computer skills

Punctuality

Team player

Positive attitude

Excellent communication

Job description

Taymax Group, LP, a multi-unit Planet Fitness franchisee, is hiring a Member Services Representative for our New Braunfels club in Texas. You will welcome members and guests, manage front-desk tasks, tours, and member sign-ups, and support the Club Manager with daily operations in a fast-paced gym environment.

We value a friendly, proactive team player with good communication skills and a passion for fitness. Training provided; benefits discussed during interview.