Member Services Specialist: Frontline Support

Walmart; Franklin (TN); On-site; USD 54,443,000 - 77,366,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education

Job summary

Sam's Club in Franklin, TN is hiring full-time associates for Sam's Club #6249. You will assist members with purchases, operate front-end equipment, and support a smooth checkout experience.

This role emphasizes service, safety, and product knowledge in a busy club environment. Responsibilities include helping members decide, processing transactions, and maintaining a secure, organized store area while supporting training and continuous improvement initiatives.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service. Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Processes member purchases and payments, returns, refunds, and exchanges.
• Maintains safety and security procedures.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Sam's Club in Franklin, TN is hiring full-time associates for Sam's Club #6249. You will assist members with purchases, operate front-end equipment, and support a smooth checkout experience.

This role emphasizes service, safety, and product knowledge in a busy club environment. Responsibilities include helping members decide, processing transactions, and maintaining a secure, organized store area while supporting training and continuous improvement initiatives.