Member Services Specialist - Fitness Club Front Desk

Saber Fitness Riverside 2, LLC; Riverside (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Taymax Group is hiring a Member Services Representative at Riverside, CA. You will greet members and guests, manage front desk duties, sign up new members, and explain rates and payments while maintaining a welcoming environment.

The role emphasizes customer focus and smooth club operations. Ideal candidates bring a background in customer service, basic computer skills, reliability, and a positive attitude toward fitness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently or in a team.
• Positive, upbeat attitude with fitness interest.

Responsibilities

• Greet members and guests with exceptional service.
• Answer phones, check members in, and assist with tours.
• Sign up new members and explain rates and payments.
• Update member accounts and handle questions promptly.
• Maintain cleanliness and complete daily tasks in a timely manner.
• Perform other duties as needed to support the club.

Skills

Customer service

Basic computer skills

Punctuality

Reliability

Teamwork

Positive attitude

Active listening

Problem solving

Diplomacy

Education

High School diploma or GED

Job description

Taymax Group is hiring a Member Services Representative at Riverside, CA. You will greet members and guests, manage front desk duties, sign up new members, and explain rates and payments while maintaining a welcoming environment.

The role emphasizes customer focus and smooth club operations. Ideal candidates bring a background in customer service, basic computer skills, reliability, and a positive attitude toward fitness.