Member Services & Shopping Specialist

Sam's East, Inc.; Riverview (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

Paid time off

Education benefits

Job summary

Walmart Sam's Club is seeking a Customer Service Associate to support Membership benefits, promote products, and process membership upgrades and payments. You will execute Fax n Pull and Pull orders, ensuring accuracy and timely fulfillment for Members.

The role emphasizes safety practices and teamwork while delivering outstanding service. Responsibilities include assisting with purchases, resolving issues, and supporting sales events to meet Membership goals.

Qualifications

• Provide excellent Member service and information on benefits.
• Assist Members with purchases and upgrades to meet goals.
• Maintain safety standards and follow hazardous materials guidelines.
• Follow safety procedures for forklift spotting and facility safety.
• Collaborate with team to address member needs and process orders.

Responsibilities

• Provide Member service by acknowledging needs and assisting with decisions.
• Process Membership upgrades and relevant credit accounts.
• Fulfill Fax n Pull orders and secure items for Members.
• Support sales events and meet Membership goals.
• Adhere to ethics, policy standards, and Open Door policy.

Skills

Customer service

Sales support

Order processing

Team collaboration

Safety compliance

Job description

Walmart Sam's Club is seeking a Customer Service Associate to support Membership benefits, promote products, and process membership upgrades and payments. You will execute Fax n Pull and Pull orders, ensuring accuracy and timely fulfillment for Members.

The role emphasizes safety practices and teamwork while delivering outstanding service. Responsibilities include assisting with purchases, resolving issues, and supporting sales events to meet Membership goals.