Member Services & Shopping Specialist

Sam's West, Inc.; Calumet City (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Life insurance

Paid time off

Education benefit (Live Better U)

Disability insurance

Job summary

Sam's Club in Calumet City, IL is seeking a Member Service Associate to help Members understand Membership benefits, promote our products and services, and process upgrades and credit accounts. You will also support sales events and work to meet Membership goals.

You will perform order pull, packing, and shipping tasks, ensure order accuracy, and maintain a safe, welcoming environment for Members. Strong teamwork and service orientation are essential.

Responsibilities

• Provides Member service by acknowledging the Member, identifying needs, assisting with purchases, locating merchandise, resolving issues and promoting products and services.
• Completes order fulfillment tasks including pulling items, scanning, wrapping, palletizing, and ensuring accuracy of orders and invoices.
• Maintains safety and compliance by following safety standards and company guidelines and reporting unsafe conditions.
• Participates in sales events and strives to meet Membership goals and respond to Member requests with a positive, helpful attitude.

Job description

Sam's Club in Calumet City, IL is seeking a Member Service Associate to help Members understand Membership benefits, promote our products and services, and process upgrades and credit accounts. You will also support sales events and work to meet Membership goals.

You will perform order pull, packing, and shipping tasks, ensure order accuracy, and maintain a safe, welcoming environment for Members. Strong teamwork and service orientation are essential.