Member Services Representative (Customer Service)

Bartlett Electric Cooperative Inc.; Texas; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Paid Time Off

Employee Discounts

Annual Performance Bonus

Disability Insurance

10 Paid Holidays

Job summary

Bartlett Electric Cooperative is seeking a dedicated Member Services Representative to be the first point of contact for our members, assisting with account needs, answering questions, and processing payments to ensure outstanding service.

The role is based in Bartlett, TX, in person, Monday through Friday, 8:00 AM to 5:00 PM, with a competitive salary and a robust benefits package including Medical, Dental, Vision, 401(k), Life Insurance, HSA, PTO, employee discounts, an annual performance

Qualifications

• Handle member account needs and inquiries.
• Process payments and answer questions from members.

Responsibilities

• Be the first point of contact for members in person at Bartlett, TX office.
• Assist members with account needs and payments, delivering outstanding service.

Job description

Job Description

Bartlett Electric Cooperative, is seeking a dedicated and caring candidate for our Member Services Representative position.

As a Member Service Representative, you'll be the first point of contact for our members, assisting with account needs, answering questions, processing payments, and helping deliver the outstanding service our members expect. This position is located in our Bartlett, TX office (in person, Monday - Friday, 8:00 AM- 5:00 PM)

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Employee Discounts, Annual Cooperative Performance Bonus, 100% Paid Short Term and Long Term Disability, and 10 Paid Holidays. This is not just a job; it is a chance to make a meaningful difference while furthering your professional growth in a supportive and flexible workplace.

Bartlett Electric Cooperative has been in operation since 1936 and we are proud to be the first REA project energized in Texas and the nation. BEC played an important role in the modernization of the rural farms served by the cooperative, and we continue to be dedicated to providing quality service at the most economical price. Our service area includes areas of Bell, Burleson, Lee, Milam and William��n counties.