Member Services Representative - 159057

Atrium; Port Reading (NJ); On-site; USD 24,796; Full time

Benefits offered by this job

Atrium Care Package with healthcare plans

Discount programs

Paid time off

Job summary

A leading financial institution in Port Reading is seeking a Member Services Representative to provide exceptional service by assisting clients with banking transactions and account management. The ideal candidate will have a high school diploma and minimum one year of experience in banking. This full-time position offers an attractive care package, with a focus on collaboration and innovation at work.

Qualifications

• Minimum of 1 year of prior banking or credit union experience.

Responsibilities

• Process routine financial transactions accurately and efficiently.
• Open and maintain member accounts with various services.
• Provide professional assistance through multiple channels.
• Recommend financial products tailored to member needs.
• Support daily branch operations and assist team members.

Skills

Excellent communication

Time-management abilities

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Job description

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About Atrium

As a people‑centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview

As a federally regulated financial institution, our client is dedicated to providing personalized banking solutions that foster financial well‑being and strengthen community growth. Their mission is to empower clients with trusted, customer‑focused services designed to help them achieve lasting financial success. They are currently expanding their team and looking to bring on a Member Services Representative.

Salary / Hourly Rate

$18/hr

Position Overview

Our client is seeking a Member Services Representative who will deliver outstanding service by assisting clients with routine banking transactions, account management, and inquiries about financial products. This position is essential to branch operations and ensures an exceptional customer experience through professionalism, attention to detail, and a proactive, problem‑solving mindset.

Responsibilities Of The Member Services Representative

• Accurately and efficiently process routine financial transactions, including deposits, withdrawals, payments, and check cashing.
• Open and maintain member accounts, handling updates, stop payments, wire transfers, and specialized products such as IRAs and certificates.
• Provide prompt, professional assistance through phone, email, and digital messaging channels.
• Recommend appropriate financial products and services tailored to member needs and preferences.
• Support daily branch operations by performing opening and closing procedures, assisting new team members, and collaborating with lending staff on consumer loan applications.

Required Experience / Skills

• Minimum of 1 year of prior banking or credit union experience.
• Excellent communication and time‑management abilities.
• Strong attention to detail with exceptional organizational skills.

Education Requirements

• High school diploma or equivalent.

Benefits

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Additional Information

By applying to this job, you agree to receive calls, AI‑generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

We are an equal‑opportunity and affirmative‑action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

Position ID: 159057

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Staffing and Recruiting